Toll: pay or contest online
Please note that payment of your payment notice constitutes acceptance. No dispute will be possible once payment has been made.
The reasons to dispute a payment notice:
- You have loaned or leased your vehicle. Send us the protest card (cut it at the bottom of the payment advice) specifying the surname, given name, sex, date and place of birth, address and driver's license number of the person who was driving or was likely to drive the vehicle and, where applicable, the copy of the rental agreement.
- In the event of theft, destruction, sale or transfer of a vehicle, the theft of a license plate : imperatively attach to the protest card the receipt for the filing of a complaint for theft, the copy of the receipt of receipt for destruction of the vehicle or copies of the declaration of assignment of the vehicle and its registration receipt in the vehicle registration system).
- For any other reason : send us the protest card, along with a letter and supporting documents.
Do you want to pay us or dispute by mail?
Have you used one of our free-flow toll motorways A14 or A13?
To pay for your passage, you can send us your payment by check to the following address:
SANEF
Service Paiement
TSA 82334
62 978 ARRAS CEDEX 9
FRANCE
- IMPORTANT - please write the reference of the payment advice as well as your license plate number on the back of the check, made out to SAPN.
To contest your passage, send a letter accompanied by supporting documents and the stub received with your payment notice to the following address:
SANEF
Service Réclamations
TSA 92335
62 978 ARRAS CEDEX 9
FRANCE
For other motorways (A1, A2, A4 including free flow toll of Boulay, A16, A26 and A29):
To pay for your passage, you can send us your payment by check to the following address:
Centre de relation client Sanef
Centre de recouvrement
Route de Sartrouville
78 360 MONTESSON
FRANCE
- IMPORTANT - please write the reference of the payment notice as well as your license plate number on the back of the check, made out to Sanef.
To contest your passage, send a letter accompanied by supporting documents and the stub received with your payment notice to the following address:
Centre de relation client Sanef
Service Infractions
Route de Sartrouville
78 360 MONTESSON
FRANCE