Sanef assistance - FAQ

Why state that I am the main driver in the Sanef customer account?

By stating that you are the main driver or owner of the vehicle in your Sanef customer account, you will be able to:

  • have access to details of your passages through the free-flow toll prior to paying for them;
  • activate the automatic payment of your journeys after recording your vehicle's registration number and your bank card number.

In order to state that you are the main driver or owner of the vehicle, you must create a Sanef customer account and provide proof of your status by uploading the vehicle registration certificate or the supporting documentation relating to your use of the vehicle in the detailed vehicle information file.

Please note, you will only have access to the details of your journeys after recording that you are the main driver. Information regarding previous journeys is not available retroactively.

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