Sanef assistance - FAQ

What customer data are collected as part of the free-flow toll system ?

Only the data that are strictly necessary for the free-flow toll to be collected.

These data concern:

  • The vehicle (photo of the vehicle and context, registration plate at the front and rear of the vehicle, vehicle category)
  • Driving under the toll gantry (date and time of passage, place of passage, position on the road and direction of travel)
  • Bank account details to pay for the free-flow toll on sanef.com

The new feature in relation to the “classic toll” is the systematic collection of the vehicle’s registration number, which is a unique number enabling a vehicle to be identified. It is, therefore, essential to link driving under the gantry to a specific vehicle.


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