Sanef assistance - FAQ

Do I have to create a customer account to pay free-flow tolls?

Creating a customer account is not obligatory in order to pay your toll charges when driving on a free-flow motorway. However, it makes using this new system very easy. A customer account enables you to:

  • record your vehicle's registration number and your bank card to avoid having to enter these details every time you make a payment;
  • choose automatic payment;
  • sign up for the "toll to be paid" notification service and so avoid missing any payment deadlines and incurring subsequent late payment surcharges.

You can pay the free-flow toll without creating a Sanef customer acccount:

  • by connecting to sanef.com,
  • by going to one of the 10,000 points of payment in the network of approved Nirio partners.

In both of these cases, your vehicle registration number must be provided.

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